Ready-to-use Jira templates, free.
A curated library of Jira issue templates for software, IT, HR and customer teams. New here? Start with the general Jira ticket template, then pick the type your team files most. Copy the structure into your Jira manually, or use Process Templates for Jira to import them in seconds.
Software development
Bug
Bug report template for Jira
A reusable Jira Bug template with steps to reproduce, expected vs actual behavior, severity and environment, so engineers fix bugs faster.
Open templateEpic
Epic template for Jira
Reusable Jira Epic template with problem statement, scope, timeline, risks, acceptance criteria, and pre-wired Story sub-tasks. Plan big work consistently.
Open templateFeature request
Feature request template for Jira
A reusable Jira feature request template that captures the problem, the requesting user, the business value, and links to related Stories. Triage faster.
Open templateTest Case
Jira test case template
A reusable Jira test case template: preconditions, steps, expected results, test data and status. Free to copy or import for QA teams.
Open templateTask
Task template for Jira
A reusable Jira Task template with outcome, scope, priority, dependencies and exit criteria, so engineering work is clear and actionable from the start.
Open templateStory
User story template for Jira
A reusable Jira User Story template with the "As a... I want... so that..." statement, acceptance criteria checklist, priority, story points and linked tasks.
Open templatePlanning & general
Checklist
Jira checklist template
Build reusable checklists in Jira using sub-tasks and variables. Free, copy-paste checklist templates for QA, release, onboarding and definition-of-done.
Open templateOKR
Jira OKR template
A reusable OKR template for Jira: objectives as epics, key results as stories, initiatives as sub-tasks. Free to copy or import.
Open templateProject
Jira project management template
A reusable project structure for Jira: phases as epics, work as stories, steps as sub-tasks. Free project management template to copy or import.
Open templateTicket
Jira ticket template
A free, reusable Jira ticket template with summary, description, priority, acceptance criteria and sub-tasks. Copy it or import it in seconds.
Open templateIT service management
Service Request
Admin access request template
A reusable admin-access request template for Jira Service Management. Captures the system, access level, justification, duration and approver chain.
Open templateIncident
Incident report template
A reusable Jira incident-report template: capture impact, affected systems, the timeline, root-cause analysis, resolution, and lessons learned.
Open templateService Request
IT Support request template
A reusable Jira Service Management template for IT support requests. Categorize the request, capture device details, and route to the right team.
Open templateChange
Jira change management template
A reusable change management template for Jira: change request, risk and impact, approvals, implementation and rollback. Free to copy or import.
Open templateService Request
New software request template
A reusable Jira new-software request template. Captures the business reason, budget, vendor evaluation, compliance and rollout plan before procurement.
Open templateService Request
VPN access request template
A reusable VPN access request template for Jira Service Management. Captures the user, the system, duration and manager approval before access is granted.
Open templateCustomer service
Task
Customer feedback template
A reusable Jira customer feedback template: capture verbatim quotes, channel, segment, product area and sentiment so PMs can spot patterns fast.
Open templateEpic
Customer onboarding template
A reusable customer-onboarding Epic for Jira: kick-off call, implementation tasks, training sub-tasks, and go-live checklist. Onboard every account the same.
Open templateHR operations
Epic
Employee offboarding template
A reusable HR offboarding Epic template for Jira: access revocation, equipment return, knowledge transfer, final pay and the exit interview.
Open templateEpic
Employee onboarding template
A reusable HR onboarding Epic template for Jira that captures every step of a new hire: equipment, accounts, paperwork, training and welcome.
Open templateEpic
Recruitment template
A reusable recruitment Epic template that captures the role spec, the interview loop, the panel, and the offer decision in one place.
Open template