Request for new Software
What is a Software Request?
The process of requesting the procurement of new software or license for an existing software application. The goal is to ensure that software purchases are aligned with business needs, comply with legal and regulatory requirements, and optimize the use of IT resources.
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Issue Template
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Description
A detailed description of the request, including the reason for the request, the intended use, and any relevant stakeholders.
Requester Contact Information
The name, email address, and phone number of the person requesting the new software.
Approval
The approval status of the request, including the name and contact information of the approving manager.
Software Requirements
A list of software requirements, including any specific features or functionalities that are necessary.
Reasons for adopting this software in particular.
Budget
The estimated budget for the purchase of the new software.
Business model (SaaS, one time purchase, etc.)
Legal and Compliance
Any legal and compliance requirements, such as software licenses or data protection regulations, that must be considered.
Vendor Evaluation
The evaluation process for selecting a vendor, including any criteria for selection and a timeline for the evaluation process.
Implementation
The expected timeline for the implementation of the new software, including any dependencies or prerequisites required.
Training and Support
Any training or support requirements for the new software, including a plan for providing training and ongoing support to users.
Risks
Any potential risks or obstacles that may impact the purchase and implementation of the new software.
- Risk #1
- Risk #2
- Risk #3
Wiki format
**Description**
A detailed description of the request, including the reason for the request, the intended use, and any relevant stakeholders.
**Requester Contact Information**
The name, email address, and phone number of the person requesting the new software.
**Approval**
The approval status of the request, including the name and contact information of the approving manager.
**Software Requirements**
A list of software requirements, including any specific features or functionalities that are necessary.
Reasons for adopting this software in particular.
**Budget**
The estimated budget for the purchase of the new software.
Business model (SaaS, one time purchase, etc.)
**Legal and Compliance**
Any legal and compliance requirements, such as software licenses or data protection regulations, that must be considered.
**Vendor Evaluation**
The evaluation process for selecting a vendor, including any criteria for selection and a timeline for the evaluation process.
**Implementation**
The expected timeline for the implementation of the new software, including any dependencies or prerequisites required.
**Training and Support**
Any training or support requirements for the new software, including a plan for providing training and ongoing support to users.
**Risks**
Any potential risks or obstacles that may impact the purchase and implementation of the new software.
* Risk #1
* Risk #2
* Risk #3
In the world of IT Service Management (ITSM), organizations are constantly evaluating and updating their software to ensure they have the most up-to-date and effective tools to meet their business needs. However, introducing new software can be a complex process that requires careful planning and management.
A "Request for New Software" template is a pre-defined format for requesting the installation of new software. It typically includes fields for the requester's name and contact information, the reason for the request, the name of the software, the expected benefits, and other relevant details. By using a standardized template, organizations can ensure that all requests for new software are documented in a consistent and organized manner, which makes it easier to track, prioritize, and address them.
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